Terms & Conditions

These Terms and Conditions govern your use of our website and the purchase of products from CreadGift. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

CreadGift specialises in personalised gifts and custom products. We make every effort to display our products as accurately as possible, though we cannot guarantee that your device’s display of colours will be completely accurate.

We reserve the right to limit quantities, discontinue products, refuse service, or update product information at any time without prior notice.

For personalised products, you are responsible for providing accurate information. Please double-check all details before submitting your order.

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We accept:

• Major credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Apple Pay and Google Pay
• Shop Pay

We reserve the right to correct any pricing errors. If a product’s correct price is higher than stated, we will contact you before processing your order.

When you place an order, you will receive an email confirmation. This does not constitute order acceptance — it simply acknowledges receipt of your order.

We reserve the right to refuse or cancel any order due to stock limitations, pricing errors, suspected fraud, payment verification issues, or violation of these Terms.

We ship to the United Kingdom, Europe, and America. Delivery times vary by location and product type.

Shipping is handled by trusted carriers including Evri, Royal Mail, and DPD.

You have 14 days from receipt to return non-personalised items, provided they are unused, in original condition and packaging, and accompanied by proof of purchase.

How to Return

1. Contact us at support@creadgift.com within 14 days
2. Provide your order number and reason for return
3. Wait for return authorisation and instructions
4. Pack items securely in original packaging
5. Ship using a tracked service (customer pays return shipping)

Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

All content on this website — including text, images, logos, product designs, website layout, and code — is the property of CreadGift and protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our express written permission.

To the fullest extent permitted by law:

• CreadGift shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the product in question
• We are not responsible for delays or failures caused by circumstances beyond our control
• We do not guarantee uninterrupted or error-free website operation

We are committed to protecting your privacy. Our collection, use, and protection of your data is governed by our Privacy Policy. By using our website, you consent to its terms.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date and will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the updated terms.

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, please contact us: